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Frequently Asked Questions

This Agreement was last modified on 18th february 2022

Shipping Information

What Shipping Methods Are Available?

We accept Visa, MasterCard, Discover, American Express, PayPal, E-Check, Apple Pay. All of our customer and order information is gathered through secured web pages and the data is also encrypted.

How Long Will it Take To Get My Package?

You will receive a response within 24 hours of registering (excluding Saturday and Sunday). Please note you are able to shop and add items to your cart, you just won’t have access to prices until you are approved.

Any questions on your status please email order.buckvalu@gmail.com

Accounts who register over the weekend and wish to place an immediate order may contact the Sales Representative in their region to place that order.

How Do I Track My Order?

You can track your orders by clicking on the order tracking reference in the ‘My Order’ section in ‘My Account’ page. You will be directed to our delivery provider on the tracking page of your order.

Is it safe to use my credit/debit card online?

When you use your credit card, all your data is encrypted to the highest standard and held on a secure computer that means it’s protected from hackers and criminals. All data is hosted by the MasterCard payment gateway. NO credit card details are stored within our systems or computers it’s one more assurance that when you place an order with Buckvalu.com, it’s absolutely secure.